MCS Services is a service provider specializing in computers made by Apple and associated peripherals. 90 percent of computer problems are related to software rather than hardware and we can assist you in those situations also. We strive to fix the problem rather than fix the symptoms as is so common in the industry. We offer competitive pricing, free initial evaluations in store, and pride ourselves on beating our competitor's turnaround time.

Partial List of Services Offered:

• Operating system installation / repair / upgrade
• Data backup / migration / transfer / recovery
  
• One-on-One training / consulting
  
• Network installation / repair
• Password assistance
• Custom system configuration
• Custom FileMaker database programming
  
• Custom PC builds
  
• Remove malware / adware / virus
  
• Securely remove old data

This lists is by no means all inclusive. If you require services not specifically listed, feel free to e-mail our service department or call 865-689-6601 and we will let you know if we can help. All repairs are subject to part availability. "If we can get the parts, we can fix it!"

Standard Labor Rates:

• Initial Consultations are Free
• In Shop, Phone, or Remote Access support is $120.00 per hour
• On Site is $175.00 per hour
• Machine Time is $60 per hour
• Map to our former location

Emergency Rates:

• Labor ( after normal business hours, on weekends, holidays, etc. )
  • In Store, Phone, and Remote Access $200.00 per hour
  • On Site $200.00 per hour
• Emergency Bench $100.00 in advance ( puts unit on the bench next )
• Emergency Call $100.00 in advance ( puts repair next in the on site schedule )

Minimum Service Charges:

• Bench $120.00
• On Site $175.00
• Phone Support $40.00
• Password Assistance $100.00

All rates on this page do not include any applicable sales tax.

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MCS Services, Inc. http://www.mcsincorp.com email: service		Phone: 865-689-6601 Available by appointment
� 2022 MCS Services, Inc. All rights reserved, Apple, the Apple Logo, Macintosh, and MacBook are trademarks of Apple Inc. registered in the USA and other countries.				rev. 102724